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Refund policy

Refund & Return Policy


At Lemon Beirut, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.


Returns

• You may return your item within 3 days of receiving it.

• Items must be unused, in their original packaging, and in the same condition that you received them.

• To initiate a return, please contact us at +96170838338 with your order number and reason for return.


Non-Returnable Items

• Used or damaged items

• Items returned after 3 days

• Personalized or limited edition items (if applicable)


Refunds

• Once we receive and inspect your return, we will notify you via email or message.

• If approved, your refund will be processed within 1-3 business days.

• Refunds will be made via Cash, WhishMoney.

Exchanges

• We only replace items if they are defective or damaged upon delivery.

• If you need an exchange for the same item, contact us within 24 hours of receiving it.


Shipping

• Return shipping costs are the responsibility of the customer unless the item is defective or the wrong item was sent.