Refund policy

Refund policy

Refund & Return Policy


At Lemon Beirut, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.


Returns

You may return your item within 3 days of receiving it.

Items must be unused, in their original packaging, and in the same condition that you received them.

To initiate a return, please contact us at +96170838338 with your order number and reason for return.


Non-Returnable Items

Used or damaged items

Items returned after 3 days

Personalized or limited edition items (if applicable)


Refunds

Once we receive and inspect your return, we will notify you via email or message.

If approved, your refund will be processed within 1-3 business days.

Refunds will be made via Cash, WhishMoney.

Exchanges

We only replace items if they are defective or damaged upon delivery.

If you need an exchange for the same item, contact us within 24 hours of receiving it.


Shipping

Return shipping costs are the responsibility of the customer unless the item is defective or the wrong item was sent.