Refund policy
Refund policy
Refund & Return Policy
At Lemon Beirut, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns
• You may return your item within 3 days of receiving it.
• Items must be unused, in their original packaging, and in the same condition that you received them.
• To initiate a return, please contact us at +96170838338 with your order number and reason for return.
Non-Returnable Items
• Used or damaged items
• Items returned after 3 days
• Personalized or limited edition items (if applicable)
Refunds
• Once we receive and inspect your return, we will notify you via email or message.
• If approved, your refund will be processed within 1-3 business days.
• Refunds will be made via Cash, WhishMoney.
Exchanges
• We only replace items if they are defective or damaged upon delivery.
• If you need an exchange for the same item, contact us within 24 hours of receiving it.
Shipping
• Return shipping costs are the responsibility of the customer unless the item is defective or the wrong item was sent.